Illustrative five-year scenario

Your Dynamics 365 Business Potential

You are seeing the default scenario. Answer the questions to make it yours.

5-year revenue

€4.1m

Year 5 annual revenue

€1.4m

Recurring revenue, Year 5

57%

Active customers, Year 5

33

Consultants required, Year 5

7

Estimated operating margin, Year 5

2%

Revenue growth

Customer growth

Organisation

Key observations

Estimated investment payback period

Not within 5 years

First year with positive operating contribution
Year 5
Peak cumulative investment
€333.8k

Shown by year to avoid false precision.

Simplified P&L

A scenario, not a financial forecast.

Year 1Year 2Year 3Year 4Year 5
Revenue€352.8k€549.2k€782.4k€1.1m€1.4m
Delivery cost-€255k-€340k-€425k-€510k-€595k
Licensing cost of sales-€30.6k-€94.9k-€169.1k-€255.3k-€356.3k
Gross profit€67.2k€114.3k€188.4k€295.3k€442.5k
Sales & marketing-€128k-€154k-€180.4k-€207.2k-€245.6k
Other estimated operating cost-€42.3k-€65.9k-€93.9k-€127.3k-€167.2k
Estimated operating contribution (EBIT)-€103.1k-€105.6k-€85.9k-€39.2k€29.7k
Operating margin-29%-19%-11%-4%2%

Numbers are only the starting point.

A successful Dynamics 365 business also requires decisions around market positioning, target customers, offering, Microsoft relationship, demand generation, sales execution and delivery capacity.

Turn your business case into a 16-week action plan

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How we calculate this

The model combines your assumptions regarding new customers, average project value, recurring services, licensing revenue and organisational capacity to create an illustrative five-year business scenario.

  • New customers grow each year according to your chosen pace; Year 1 is ramped for newer practices.
  • Project revenue is spread over the project duration. Recurring and licensing revenue follow active customers, minus churn.
  • Consultants required = project and recurring services revenue ÷ (rate × billable hours × utilisation), rounded up.
  • Sales capacity is estimated from new customers per year and typical deals per salesperson for your customer size.
  • Operating contribution = revenue − delivery cost − licensing cost − sales & marketing − other operating cost.

All assumptions used

New customers per year
6
Average initial project value
€60,000
Recurring services per customer / year
€12,000
Licensing / cloud per customer / year
€15,000
Consultants today
2
Consulting rate / hour
€120
Marketing / year
€40,000
Growth pace
balanced
Billable capacity per consultant
1600 hours / year
Utilisation
75%
Annual cost per consultant (loaded)
€85,000
Annual cost per sales FTE
€110,000
Licensing margin
15%
Annual customer churn
5%
Recurring revenue growth per customer
3%
Average project duration
6 months
Other operating cost
12%